Transtar Aftermarket Solutions

I am on my 4th defective transmission from this company in less than 2 years. The first one was bad even before the mechanic gave me the vehicle back. The second lasted just over a year and the third was changed less than 3 weeks ago and is already bad. Now I am stuck with no vehicle for almost 3 months. No one at Transtar wants to take responsibility and I just keep getting the run around. I continue to have to pay the difference in what Transtar "warranties" for labor vs what a shop charges. Transtar needs to make this right and immediately fix this situation. edit: my claim number is 109825

When we order they talk big and when there parts failed or damaged they stop answering the phone however there is many other companies but we chose you for the legacy its shame those new employees ruing the name of this company your part price was double up the dealership price. Transtar have 0 star for there treatment of other businesses

Last week I bought 8L90 drum from this company, yesterday I looked at the drum is used so I said it would be better to replace the Oring seals before I but everything back together. I discovered the drum is broken I call the salesperson he said take pics and send so I did after a few hours reaches out to me and said we can't warranty the drum. The sales said maybe dropped or from the box when I picked up was in plastic bag and two of their workers saw that drum was in just plastic bag. I called the salesperson many times and he doesn't want to pick up the phone he confirms the parts use from CA and shipped to them. He gives me phone number of warehouse manager to call him I did c…

We are an auto repair shop, we purchased a " Remanufactured" transmission from TRANSTAR for our customer, It was our first time dealing with TRANSTAR. We installed the unit, Truck left here with no issues transmission performed great. Two months and approx 1,000 miles later, my customer calls, tells me truck is stuck, will not go into any gear, Making whining noises and has a leak. We had the truck towed here, sure enough transmission will not shift, noisy, noticed a small fluid leak at front seal. Here's where TRANSTAR dropped the ball. Called TRANSTAR, notified them of the problem advised them our customer purchased the optional " Extended warranty" which supposed…

This is a terrible company if you sell products to them, they do not pay on time at all. If you want to buy from them no problem they take your money right away. I can't wait to sever ties with them, but am still waiting to be paid. : [